Service Plans

your systems need good service - rely on us and relax.

ELCOM can help you eliminate unbudgeted service expenses by selecting a service plan that is right for you. Our customized service plans offer you the peace of mind that your system will be serviced promptly to minimize downtime and repair cost. Plans can be further on-demand customized to offer the ideal coverage for equipment costs, labor costs, and service response charges for all types of protection systems including intrusion alarms, fire alarms, video systems, and access control systems, gate automation as well as solar power plants. Let us help you make your systems more reliable with ELCOM Service Plans as below : 

Annual Mantainence Contract (AMC)

  • Annual Contract
  • Monday - Friday, 9am-4pm
  • Free 3 Preventive Maintenance Services (PMS) per year
  • Free 3 Service On-demand Calls per year.
  • Additional Calls at 20% discount
  • Covers Labor costs only
  • Minor repairs will be done  free of cost
  • Any spares used will be at cost as applicable
  • Max 24 Hours response time (except holidays)
  • Payment in advance before the start of the contract.

Service on demand

  • Monday - Friday, 9am-4pm
  • Minimum Service costs applicable will be informed in advance.
  • Minor repairs will be done  free of cost
  • Any spares used will be at cost as applicable
  • Max 48 Hours response time (except holidays)

Comprehensive Mantainence Contract (CMC)

  • Please contact us for details